Privacy Policy

We collect information you give us directly — such as your name, phone number, email address, insurance details, and the reason for your visit — when you request an appointment, verify insurance, submit a referral, apply for a job, or contact us.

We also collect limited technical information automatically, including IP address, browser type, pages viewed, and referring pages, through cookies and analytics tools such as Google Analytics.

We use your information to schedule and confirm appointments, verify insurance eligibility, respond to inquiries, process employment applications, improve our website and services, and send communications you have requested.

Health information you share with a Physical Therapy Now clinic in the course of treatment is protected under HIPAA and is handled according to our Notice of Privacy Practices, which is available at any clinic location. Please do not send detailed medical information through website forms or email — these channels are not encrypted end to end.

We do not sell your personal information. We share it only with the clinic location serving you, service providers who help us operate the site and our communications (such as hosting, email, and scheduling vendors), your insurance carrier when you ask us to verify benefits, and where required by law.

Cookies help the site function and let us understand how visitors use it. You can disable cookies in your browser settings, though some features may not work as intended.

You may opt out of marketing emails at any time using the unsubscribe link in any message, and you may opt out of text messages by replying STOP. You may also request access to, correction of, or deletion of the personal information we hold about you by contacting us.

We use administrative, technical, and physical safeguards to protect your information and retain it only as long as needed for the purposes described here or as required by law. No method of transmission over the internet is completely secure.

This website is not directed to children under 13, and we do not knowingly collect their personal information online. Care for minor patients is arranged through a parent or legal guardian.

We may update this policy from time to time. The date at the top of this page reflects the most recent revision.